Privacy Policy

Address Accuracy
Please make sure to provide the correct delivery address information so that Supreme can get your material to the correct location.  If the address is not entered correctly, your delivery will not make it. You need to provide a physical address, not a P.O. Box.

Locating the area to place material
Make sure you get your material in the correct spot. If the location to dump is not entered clearly, your material will be dumped at the driver’s best decision. We do not take the wheels off the hard surface of your street or driveway. We highly recommend the use of a tarp or cone to mark the location as in the past this has been the best practice to meet our customer's expectations.

Delivery Date
Unless stated to the contrary, your order will be delivered within the specified delivery window. All products are available for delivery Monday – Friday 7-5.  
 
Inventory Availability
Supreme Forest Products maintains a complete stock pile all of our products.  

Product Descriptions
We at Supreme Forest Products attempt to be as accurate as possible when describing the products. However, Supreme Forest Products does not warrant that product descriptions, colors, images, or other content of this site is accurate, complete, or error-free. If you have any questions or need a clarification, please call us prior to your purchase.

Processing Time
We process on-line orders as quickly as phone orders, if not faster. At times they will be processed beyond our normal “open” hours. This typically means your order is into our operational database within a half hour and scheduled.  All online orders will be entered and processed in a timely manner.

Change / Postpone or Check Status of an order
Orders typically are delivered within a few days so stopping or changing an order should be achieved in either or both of the following methods.
Email –  sales@supremeindustries.com
Phone – 860-485-1636

Protect your information
Your information is NEVER sold or exchanged to any third party. Our web site and operational database have password protection and back-up copies. All paper relative to orders are shredded on-site prior to disposal. Supreme's employees are trained and required to safeguard your information.